I have now upgraded to 5.0.22. Customers are able to log in and create new tickets. They are also able to access their current tickets, but once they are in ticket view mode, they cannot do anything else, i.e. they can type a reply, but it does not submit, nor can they go to their preferences or log out. They are simply stuck on that page. Using the back button, they are able to go to their landing page again, and preferences/logout works again. There seems to be something wrong with the customer ticket view screen.
I found the following messages in the web console of my Firefox browser, I don't know if this will help.
Code: Select all
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:165:107
Content Security Policy: Directive ‘frame-src’ has been deprecated. Please use directive ‘child-src’ instead. (unknown)
Content Security Policy: Referrer Directive ‘no-referrer’ has been deprecated. Please use the Referrer-Policy header instead. (unknown)
Security wrapper denied access to property (void 0) on privileged Javascript object. Support for exposing privileged objects to untrusted content via __exposedProps__ is being gradually removed - use WebIDL bindings or Components.utils.cloneInto instead. Note that only the first denied property access from a given global object will be reported. (unknown)
TypeError: ErrorObject.GetType is not a function[Learn More] CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1080:495
TargetNS.HandleFinalError http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1080:495
TargetNS.Ready/< http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1138:69
j http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1:26920
fireWith http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1:27738
ready http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1:29530
I http://helpdesk.meatcorp.root/otrs-web/js/js-cache/CommonJS_1363b494b2a582dcc08fa1f856a4c02f.js:1:29721
Louis