In my OTRS setup i want to remove the columns "solution time" and "lock" in the ticket status grid view for all users .
Is there a way to do so in SysConfig?
Best,
Thomas
OTRS 5.0.21 how to remove columns in the ticket status view for all users?
Moderator: crythias
-
Thomymaster
- Znuny newbie
- Posts: 76
- Joined: 26 Sep 2016, 10:50
- Znuny Version: 5.0.12
- Company: MPImF Heidelberg
OTRS 5.0.21 how to remove columns in the ticket status view for all users?
Hi
In my OTRS setup i want to remove the columns "solution time" and "lock" in the ticket status grid view for all users .
Is there a way to do so in SysConfig?
Best,
Thomas
In my OTRS setup i want to remove the columns "solution time" and "lock" in the ticket status grid view for all users .
Is there a way to do so in SysConfig?
Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS