Hello,
Could you pls take a look on my problem after upgrade my OTRS:ITSM.
When I click on ticket in Customer.pl interface. One error happened.
It seem related cache but after clean cache, rebuild configure error still there.
The screenshot as attach file.
Thanks
Error after upgrade OTRS:ITSM from patch 07 to 22
Moderator: crythias
Error after upgrade OTRS:ITSM from patch 07 to 22
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Re: Error after upgrade OTRS:ITSM from patch 07 to 22
Hello,
Anyone have idea about my problem. Please help!
Anyone have idea about my problem. Please help!
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
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Re: Error after upgrade OTRS:ITSM from patch 07 to 22
Hi,
Check the SysConfig module registration for modifications. AFAIK there were some changes which are not honored during updates. Reset them an reapply your changes (e.g. group permissions, etc.)
- Roy
Check the SysConfig module registration for modifications. AFAIK there were some changes which are not honored during updates. Reset them an reapply your changes (e.g. group permissions, etc.)
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?