hi everyone,
first i have to say that my English is basic, sorry for that ... but in the spanish area there is no great help.
i hope that you can help me with this problem:
at the moment to send salient e-mails the application sends the following message:
_______________________________________________________________________________________________
Backend ERROR: OTRS-CGI-00 Perl: 5.20.2 OS: linux Time: Thu Aug 3 13:25:18 2017
Message: Impossible to send message to: fanny.sullivan@gmail.com., "Fanny Tapia" <fanny.sullivan@gmail.com> .
RemoteAddress: 10.0.1.5
RequestURI: /otrs/index.pl
Traceback (13068):
Module: Kernel::System::Ticket::Article::ArticleSend Line: 2270
Module: Kernel::Modules::AgentTicketEmailOutbound::SendEmail Line: 1150
Module: Kernel::Modules::AgentTicketEmailOutbound::Run Line: 68
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1054
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
Thank you very much!
Problems with salient mail
Moderator: crythias
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- Znuny newbie
- Posts: 7
- Joined: 12 Jul 2017, 22:31
- Znuny Version: 5.0.15
- Real Name: fanny
- Company: the flexline company
Problems with salient mail
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- Znuny newbie
- Posts: 2
- Joined: 02 Aug 2017, 23:16
- Znuny Version: OTRS 5
- Real Name: Jorge Ivan Ramirez
- Company: Himed Solutions S.A.S
- Contact:
Re: Problems with salient mail
Good night
The problem is configuration: sistem -> Framework → Core::Sendmail and change the option to SendMail to Sendmail Module.
Regards
The solutions is of user Bryan122
The problem is configuration: sistem -> Framework → Core::Sendmail and change the option to SendMail to Sendmail Module.
Regards
The solutions is of user Bryan122