Hi
I am looking for a way to remove the "My Queues" widget from the agents dashboard preferences (because in my setup, the agents are tied to queues using Agent<->Queue relationships).
I already searched in Sysconfig, but for
Frontend::Agent::Preferences
I haven't found any setting that i can disable.
Or am i searching in the wrong place?
Best,
Thomas
OTRS 5.0.21 how to remove "My Queues" from dashboard preferences?
Moderator: crythias
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OTRS 5.0.21 how to remove "My Queues" from dashboard preferences?
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
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Re: OTRS 5.0.21 how to remove "My Queues" from dashboard preferences?
Navigate in the SysConfig to:
Ticket → Frontend::Agent::Preferences
and disable the widget PreferencesGroups###CustomQueue.
Or set Active to 0 to set the default to unselected.
Ticket → Frontend::Agent::Preferences
and disable the widget PreferencesGroups###CustomQueue.
Or set Active to 0 to set the default to unselected.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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- Znuny newbie
- Posts: 76
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Re: OTRS 5.0.21 how to remove "My Queues" from dashboard preferences?
Hi
Thanks a lot!
Best,
Thomas
Thanks a lot!
Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS