OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)

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Thomymaster
Znuny newbie
Posts: 76
Joined: 26 Sep 2016, 10:50
Znuny Version: 5.0.12
Company: MPImF Heidelberg

OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)

Post by Thomymaster »

Hi


I have another issue i am unable to solve on my own.

I am using the PostMaster module to fetch incoming mail (which is then processed trough PostMaster filters).
The default time for this is 10 minutes, but i need to shorten it to 2 minutes.

In SysConfig, i already tried setting:

Daemon::SchedulerCronTaskManager::Task
Daemon::SchedulerCronTaskManager::Task###MailAccountFetch
Schedule -> */2 * * * * (was */10 * * * *)

but now it takes 7 minutes that OTRS creates a new ticket :(


Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
jojo
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Re: OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)

Post by jojo »

was the correct place to change it. Did you restart the daemon afterwards?
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Thomymaster
Znuny newbie
Posts: 76
Joined: 26 Sep 2016, 10:50
Znuny Version: 5.0.12
Company: MPImF Heidelberg

Re: OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)

Post by Thomymaster »

No i didn't my fault.

After a restart, it works now.
Thanks! :)

Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
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