Hi
I have another issue i am unable to solve on my own.
I am using the PostMaster module to fetch incoming mail (which is then processed trough PostMaster filters).
The default time for this is 10 minutes, but i need to shorten it to 2 minutes.
In SysConfig, i already tried setting:
Daemon::SchedulerCronTaskManager::Task
Daemon::SchedulerCronTaskManager::Task###MailAccountFetch
Schedule -> */2 * * * * (was */10 * * * *)
but now it takes 7 minutes that OTRS creates a new ticket
Best,
Thomas
OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)
Moderator: crythias
-
- Znuny newbie
- Posts: 76
- Joined: 26 Sep 2016, 10:50
- Znuny Version: 5.0.12
- Company: MPImF Heidelberg
OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
Re: OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)
was the correct place to change it. Did you restart the daemon afterwards?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 76
- Joined: 26 Sep 2016, 10:50
- Znuny Version: 5.0.12
- Company: MPImF Heidelberg
Re: OTRS 5.0.21 shorter interval for mail fetch not working (via PostMaster)
No i didn't my fault.
After a restart, it works now.
Thanks!
Best,
Thomas
After a restart, it works now.
Thanks!
Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS