Hello Group!
I just set up 2FA whithin OTRS:
In sysconfig I enabled AuthTwoFactorModule GoogleAuthenticator
in Agent Preferences I entered a 16 digit cypher.
The Login-page now shows a new field 2-Factor-Token grey and no asterisk. I suppose thats OK because for now I enabled
AuthTwoFactorModule::AllowEmptySecret.
I added a site to my google authenticator (android) with the exact same 16-digit cypher.
However, I cannot login anymore as otrs states my password was wrong.
What did I miss? This seems to be a pretty straightforward process so I am out of ideas right now.
Thank you far any help!
Google 2FA not working
Moderator: crythias