Architecture error

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sakul123
Znuny newbie
Posts: 13
Joined: 14 Mar 2017, 07:19
Znuny Version: OTRS 3/4/5
Real Name: Sakul

Architecture error

Post by sakul123 »

Hello
what is this error? How to fix it?

Code: Select all

There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::EscalationCheck: [Tue Jun 27 11:10:04 2017] otrs.Daemon.pl: Kernel::System::Ticket could not be loaded: Errno architecture (x86_64-linux-thread-multi-2.6.18-412.el5) does not match executable architecture (x86_64-linux-thread-multi-2.6.18-406.el5) at /usr/lib64/perl5/Errno.pm line 11.
Using Red Hat Enterprise Linux Server release 6.9 (Santiago), OTRS 5s, Mysql
Thanks
Best Regards
Sakul
OTRS 3/4/5 Centos/RHEL/Ubuntu/Fedora Mysql
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Architecture error

Post by jojo »

you screwd up the Perl installation on your system. So I suggest to buy professional services for setup and operating of OTRS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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