Workflow -> Change Ticket State

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Raksha
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Workflow -> Change Ticket State

Post by Raksha »

Hello Everyone,

i got a Transmission Action which should set my TicketState to closed.
I got in my Transmission as ActionModule -> TicketStateSet
Key -> State
Value -> Closed

At the Moment my Transmission Action is not working... but the Trigger ist fine.
Is my Value wrong? I tried some other ones also without any success.

Thanks for your help.

Greeting Raksha
root
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Re: Workflow -> Change Ticket State

Post by root »

Hi,

AFAIK value are case sensitiv. Try closed.

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Re: Workflow -> Change Ticket State

Post by jojo »

check if you have a state called closed (which is not existing by default)
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Raksha
Znuny newbie
Posts: 6
Joined: 01 Jun 2017, 09:30
Znuny Version: 5.0.19
Real Name: Haix
Company: SUBA

Re: Workflow -> Change Ticket State

Post by Raksha »

It is working! I had a wrong value in my trigger. Thank you for your help!

Greetings
Raksha
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