Hello Everyone,
i got a Transmission Action which should set my TicketState to closed.
I got in my Transmission as ActionModule -> TicketStateSet
Key -> State
Value -> Closed
At the Moment my Transmission Action is not working... but the Trigger ist fine.
Is my Value wrong? I tried some other ones also without any success.
Thanks for your help.
Greeting Raksha
Workflow -> Change Ticket State
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Re: Workflow -> Change Ticket State
Hi,
AFAIK value are case sensitiv. Try closed.
- Roy
AFAIK value are case sensitiv. Try closed.
- Roy
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Do you want to contribute or want to know where it goes ?
Re: Workflow -> Change Ticket State
check if you have a state called closed (which is not existing by default)
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Re: Workflow -> Change Ticket State
It is working! I had a wrong value in my trigger. Thank you for your help!
Greetings
Raksha
Greetings
Raksha