Accesing only Customer interface from Internet

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GLM
Znuny newbie
Posts: 22
Joined: 08 Nov 2012, 11:06
Znuny Version: 6.0.23
Real Name: Gonzalo López Menéndez
Company: GRUPO MEANA, S.A.

Accesing only Customer interface from Internet

Post by GLM »

Hello all,

OTRS 3.1.11

Is there a way to forbid access to the Agent interface (.../otrs/index.pl) from Internet, while permitting access to the Customer interface (.../otrs/customer.pl)?

Thank you in advance.

Regards.
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Accesing only Customer interface from Internet

Post by jojo »

Not in OTRS directly. You might use a reverse proxy or adjust the apache config.

Also you should upgrade our OTRS version as you are using an unmantained and unsecure OTRS version!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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GLM
Znuny newbie
Posts: 22
Joined: 08 Nov 2012, 11:06
Znuny Version: 6.0.23
Real Name: Gonzalo López Menéndez
Company: GRUPO MEANA, S.A.

Re: Accesing only Customer interface from Internet

Post by GLM »

I am no very familiar with Apache. Problem is that index.pl and customer.pl are on the same directory, I don't know how to translate this to a <Directory> directive in httpd.conf. Any ideas? (reverse proxy is not an option).

Thank you.

Regards.
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