Hello all,
OTRS 3.1.11
Is there a way to forbid access to the Agent interface (.../otrs/index.pl) from Internet, while permitting access to the Customer interface (.../otrs/customer.pl)?
Thank you in advance.
Regards.
Accesing only Customer interface from Internet
Moderator: crythias
Re: Accesing only Customer interface from Internet
Not in OTRS directly. You might use a reverse proxy or adjust the apache config.
Also you should upgrade our OTRS version as you are using an unmantained and unsecure OTRS version!
Also you should upgrade our OTRS version as you are using an unmantained and unsecure OTRS version!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 22
- Joined: 08 Nov 2012, 11:06
- Znuny Version: 6.0.23
- Real Name: Gonzalo López Menéndez
- Company: GRUPO MEANA, S.A.
Re: Accesing only Customer interface from Internet
I am no very familiar with Apache. Problem is that index.pl and customer.pl are on the same directory, I don't know how to translate this to a <Directory> directive in httpd.conf. Any ideas? (reverse proxy is not an option).
Thank you.
Regards.
Thank you.
Regards.