Upgrade CentOS 6, OTRS 4 > CentOS 7, OTRS 5

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esaunders
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Joined: 29 Jan 2015, 01:28
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Real Name: Eric Saunders

Upgrade CentOS 6, OTRS 4 > CentOS 7, OTRS 5

Post by esaunders »

I'd like to migrate our OTRS installation from CentOS 6 to a new CentOS 7 server and upgrade OTRS from version 4 to 5. Are there any pros and cons to upgrading OTRS on CentOS 6 first and then moving to CentOS 7 vs. migrating to new O/S first and then upgrading OTRS?

As far as the O/S move, once I've got a fresh install of OTRS on CentOS 7 the Backup/Restore process in the Admin Manual should cover it, right? Any gotchas I should be aware of?

Thanks.
root
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Re: Upgrade CentOS 6, OTRS 4 > CentOS 7, OTRS 5

Post by root »

Hi,

From my experience with CentOS using the rpms everything should run smooth.

- Roy
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esaunders
Znuny newbie
Posts: 26
Joined: 29 Jan 2015, 01:28
Znuny Version: 6.0.x
Real Name: Eric Saunders

Re: Upgrade CentOS 6, OTRS 4 > CentOS 7, OTRS 5

Post by esaunders »

Ok, thanks, Roy.
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