Database - Dynamic fields

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aeg
Znuny newbie
Posts: 42
Joined: 02 Mar 2017, 15:53
Znuny Version: 5.0.4

Database - Dynamic fields

Post by aeg »

I'm trying to create a dropdown dynamic field, with a list of the mysql users (customers)
I'm running OTRS 5.0.4
when I follow these instructions:

http://doc.otrs.com/doc/manual/otrs-bus ... abase.html

"'Database' dynamic fields can be created the same way, as the default dynamic fields are created. For this switch to the Admin → Ticket Settings → Dynamic Fields view. In this mask you can select the 'Database' field from the ticket drop down box on the left side. Currently it's not possible to use the 'Database' dynamic field in the article context."
I can not choose "Database" in the dynamic fields area.
any ideas?
root
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Posts: 3960
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Database - Dynamic fields

Post by root »

Hi,

For Business Solution add-on you should contact the vendor.

- Roy
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