I'm trying to create a dropdown dynamic field, with a list of the mysql users (customers)
I'm running OTRS 5.0.4
when I follow these instructions:
http://doc.otrs.com/doc/manual/otrs-bus ... abase.html
"'Database' dynamic fields can be created the same way, as the default dynamic fields are created. For this switch to the Admin → Ticket Settings → Dynamic Fields view. In this mask you can select the 'Database' field from the ticket drop down box on the left side. Currently it's not possible to use the 'Database' dynamic field in the article context."
I can not choose "Database" in the dynamic fields area.
any ideas?
Database - Dynamic fields
Moderator: crythias
-
- Administrator
- Posts: 3965
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Database - Dynamic fields
Hi,
For Business Solution add-on you should contact the vendor.
- Roy
For Business Solution add-on you should contact the vendor.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?