adding a new top menu item

[wiegandr]

hello all, I was asked to add a additional upper menu item to the ticket system. I would like add a menu item call "Tasks" right next to the menu "Tickets". How can I do this?

Thank You.

ralf Wiegand

[RStraub]

Create a new file here:

Code: Select all

~otrs/Kernel/Config/Files/

e.g. Tasks.xml and put into it:

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<otrs_config version="1.0" init="Framework">
    <ConfigItem Name="Frontend::Module###Tasks" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Group>Custom</Group>
        <SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Description>Task-Area</Description>
                <NavBarName>Tasks</NavBarName>
                <Title>Tasks</Title>
                <NavBar>
                    <Description>Task-Area</Description>
                    <Type>Menu</Type>
                    <Block>ItemArea</Block>
                    <Name>Tasks</Name>
                    <Link></Link>
                    <NavBar>Tasks</NavBar>
                    <AccessKey></AccessKey>
                    <Prio>513</Prio>
                </NavBar>
                <NavBar>
                    <Description Translatable="1">View Tasks</Description>
                    <Name>View Tasks</Name>
                    <Link>Action=AgentTasksView</Link>
                    <Type></Type>
                    <Block></Block>
                    <NavBar>Tasks</NavBar>
                    <AccessKey>t</AccessKey>
                    <Prio>100</Prio>
                </NavBar>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>
</otrs_config>

Then click on "SysConfig" in your Admin view. After logging out and back in you should see a new button.