adding additional fields to a outbound email ticket

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wiegandr
Znuny newbie
Posts: 32
Joined: 23 Jun 2016, 08:55
Znuny Version: OTRS5
Real Name: Ralf Wiegand
Company: TML Technologies

adding additional fields to a outbound email ticket

Post by wiegandr »

Hello Group -
I am trying to add to dynamic fields to an Frontend::Module###AgentTicketEmail ticket. How can I do this?
Thank you in advance.
Ralf Wiegand
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: adding additional fields to a outbound email ticket

Post by RStraub »

There's an entry for dynamic fields in the sysconfig:
Ticket -> Frontend::Agent::Ticket::ViewEmailNew -> Ticket::Frontend::AgentTicketEmail###DynamicField
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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