hello OTRS-community,
Since the beinning of this year we have an increased number of tickets and hence a too high number of notifications. Due to this it was requested that some notifications are siwtche off.
Is there an easy way to switch them off. I'd rather not change the contents of the notifications in "Agent Notifications".
We don't want notifcations anymore for "Responsible update", "In Execution"", "Owner update.
Thanks for your help / Thomas
Switch Off some notifications
Moderator: crythias
Re: Switch Off some notifications
Hi,
in OTRS 5 you can disable it easyly.
kind regards
Florian.
in OTRS 5 you can disable it easyly.
kind regards
Florian.
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.