Hello all,
I am trying to install OTRS on CentOS. I am new to OTRS and Linux.
I'm trying to have the otrs daemon start with the otrs user. Do I need to create a otrs user account, or does the OTRS install include one?
I use the command: su -c "/opt/otrs/bin/otrs.Daemon.pl start" -s /bin/bash otrs | Then, I get:
Could anyone offer some advice to get me going? Is there a default password associated? I enters my current user and the root password but the authentication failed.
Thank you in advance to everyone
issues with otrs.daemon.pl
Moderator: crythias
issues with otrs.daemon.pl
You do not have the required permissions to view the files attached to this post.
-
- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: issues with otrs.daemon.pl
Wrong forum, anyway. The su command asks for the password of the user you like to substitute. That's otrs in this case. I recommand to execute this command as the otrs user himself.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: issues with otrs.daemon.pl
Hi,
if you install the rpm the otrs user will be created.
If you install via tar.gz you have to create it on you own
Florian
if you install the rpm the otrs user will be created.
If you install via tar.gz you have to create it on you own
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.