Can I create a statistic to see who closed a ticket?
I am using 3.3.3
Ststistics on who closed what
Moderator: crythias
Re: Ststistics on who closed what
yes, if the ticket was closed by the (last) owner.
But please upgrade to the latest supported version of OTRS
But please upgrade to the latest supported version of OTRS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Ststistics on who closed what
I'd like too, but the newer versions do not support windows.
Re: Ststistics on who closed what
that's no excuse to run unmantained and potential unsecure software...
Linux is not complex and there are several options to have it operated by someone
Linux is not complex and there are several options to have it operated by someone
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Ststistics on who closed what
I do not have too much experience with Linux.
I am interested in creating a new machine and starting from scratch. Which OS would you recommend for running the newest version of OTRS?
Would Linux Mint be appropriate?
I am interested in creating a new machine and starting from scratch. Which OS would you recommend for running the newest version of OTRS?
Would Linux Mint be appropriate?
Re: Ststistics on who closed what
Ubunti, Debian, Suse... whatever
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Ststistics on who closed what
I have decided to move forward with CentOS 7.jojo wrote:Ubunti, Debian, Suse... whatever
thank you for the guidance.