Ststistics on who closed what

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nhughes
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Ststistics on who closed what

Post by nhughes »

Can I create a statistic to see who closed a ticket?

I am using 3.3.3
jojo
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Re: Ststistics on who closed what

Post by jojo »

yes, if the ticket was closed by the (last) owner.

But please upgrade to the latest supported version of OTRS
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nhughes
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Re: Ststistics on who closed what

Post by nhughes »

I'd like too, but the newer versions do not support windows.
jojo
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Re: Ststistics on who closed what

Post by jojo »

that's no excuse to run unmantained and potential unsecure software...

Linux is not complex and there are several options to have it operated by someone
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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nhughes
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Re: Ststistics on who closed what

Post by nhughes »

I do not have too much experience with Linux.

I am interested in creating a new machine and starting from scratch. Which OS would you recommend for running the newest version of OTRS?

Would Linux Mint be appropriate?
jojo
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Re: Ststistics on who closed what

Post by jojo »

Ubunti, Debian, Suse... whatever
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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nhughes
Znuny newbie
Posts: 19
Joined: 14 Mar 2017, 22:02
Znuny Version: 3.3.3

Re: Ststistics on who closed what

Post by nhughes »

jojo wrote:Ubunti, Debian, Suse... whatever
I have decided to move forward with CentOS 7.

thank you for the guidance.
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