Deleting all tickets out of the misc queue?

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wiegandr
Znuny newbie
Posts: 32
Joined: 23 Jun 2016, 08:55
Znuny Version: OTRS5
Real Name: Ralf Wiegand
Company: TML Technologies

Deleting all tickets out of the misc queue?

Post by wiegandr »

Hello all -
I would like to just delete all tickets out of the misc queue. Is there an easier way then doing them one by one?
Thank You

Ralf Wiegand
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wurzel
Znuny guru
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Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Deleting all tickets out of the misc queue?

Post by wurzel »

Hi,

use generic agent

Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
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nedmaj
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Re: Deleting all tickets out of the misc queue?

Post by nedmaj »

Hi,

Remember to clean table survey_request, looking for deleted tickets, if you are using Survey package.
Samuel

Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
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