OTRS Ticket locking

Moderator: crythias

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wiegandr
Znuny newbie
Posts: 32
Joined: 23 Jun 2016, 08:55
Znuny Version: OTRS5
Real Name: Ralf Wiegand
Company: TML Technologies

OTRS Ticket locking

Post by wiegandr »

Hello group, How do I control the behavier of ticket locking?
Thank You
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wurzel
Znuny guru
Posts: 3228
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: OTRS Ticket locking

Post by wurzel »

Hi,

use the left mouse button to klick on lock or unlock or assign ownership.

regards,
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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