Hello group -
We have a customer service group using the OTRS Ticket system and they are asking to attach multiple documents at once to a ticket. At the moment they can only do one at the time. is there away to change this?
Thank You for your help.
Ralf Wiegand
OTRS ticket attachments
Moderator: crythias
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RStraub
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: OTRS ticket attachments
You might want to try this addon:
https://github.com/znuny/Znuny4OTRS-Att ... ultiUpload
There's also one to download all attachments as a .zip file.
https://github.com/znuny/Znuny4OTRS-Att ... ultiUpload
There's also one to download all attachments as a .zip file.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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reneeb
- Znuny guru
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- Contact:
Re: OTRS ticket attachments
My (commercial) addon http://feature-addons.de/otrs/Ticket/TicketAttachments also allows to use drag'n'drop to upload files....
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de