Hello,
I am using OTRS 5s patch level 18.
Can i have a save button in create new ticket windows which will help Customer can save ticket on modifying without submit.
After complete the modifying, they can submit later on.
Thanks
How to save tickets on modifying?
Moderator: crythias
Re: How to save tickets on modifying?
Hi,
as far as I know, this is not possible without development.
regards,
Florian
as far as I know, this is not possible without development.
regards,
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: How to save tickets on modifying?
Thanks for your reply, so i no need pay attention for this topic.wurzel wrote:Hi,
as far as I know, this is not possible without development.
regards,
Florian