How to save tickets on modifying?

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nthieuutc
Znuny newbie
Posts: 16
Joined: 19 Apr 2017, 13:28
Znuny Version: 5.0.18

How to save tickets on modifying?

Post by nthieuutc »

Hello,
I am using OTRS 5s patch level 18.
Can i have a save button in create new ticket windows which will help Customer can save ticket on modifying without submit.
After complete the modifying, they can submit later on.
Thanks
wurzel
Znuny guru
Posts: 3224
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: How to save tickets on modifying?

Post by wurzel »

Hi,

as far as I know, this is not possible without development.

regards,
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

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nthieuutc
Znuny newbie
Posts: 16
Joined: 19 Apr 2017, 13:28
Znuny Version: 5.0.18

Re: How to save tickets on modifying?

Post by nthieuutc »

wurzel wrote:Hi,

as far as I know, this is not possible without development.

regards,
Florian
Thanks for your reply, so i no need pay attention for this topic.
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