ITSMConfigItem MinCounterSize

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Sayannara
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Znuny Version: OTRS 7.06
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ITSMConfigItem MinCounterSize

Post by Sayannara »

Hello

I was wondering why I could not find ITSMConfigItem::NumberGenerator::AutoIncrement::MinCounterSize. There are the equivalent for Core::ITSMChange and Core::Ticket.

I suppose I cannot just add it ?

Thanks
Centos 7 / OTRS::ITSM 6 Business Solutions / MariaDB / Apache
Sayannara
Znuny advanced
Posts: 118
Joined: 22 May 2012, 12:37
Znuny Version: OTRS 7.06
Real Name: Yann
Company: FVE
Contact:

Re: ITSMConfigItem MinCounterSize

Post by Sayannara »

Well no response.

When you want to link CIs each other, the first field is ConfigItem#. It would be (more) usable if we could use a number which as only 2+4 digits instead of having 2+8 => 0158000007.

Maybe in a next version ?
Centos 7 / OTRS::ITSM 6 Business Solutions / MariaDB / Apache
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