Hello,
I am trying to improve the Agent view of the CMDB. I recently added sub groups to a Config Item Class and want that information to be visible when searching the CMDB. I found the "ITSMConfigItem::Frontend::AgentITSMConfigItemSearch###ShowColumnsByClass" part of the sys config that changes what is seen in a CMDB search.
However, when using the standard definitions such as "MobileCom::LINECONDITION::1", the column for "LINECONDITION" does not appear unless the config item definition is outside of the subgroup.
In short: Is there a way to display a config item class column when doing a search, when the column ID is sub grouped in the config item definition? (See Below)
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{
Key => 'Carrier',
Name => 'Carrier',
Searchable => 1,
Input => {
Type => 'GeneralCatalog',
Class => 'ITSM::CONFIGITEM::MOBILECOM::CARRIER',
},
Sub => [
{
Key => 'LINECONDITION',
Name => 'Line Condition',
Searchable => 1,
Input => {
Type => 'GeneralCatalog',
Class => 'ITSM::CONFIGITEM::MOBILECOM::LINECONDITION',
Translation => 1,
},
See ITSMConfigItem::Frontend definition attached.
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I appreciate any help on this.
Thank you,
Mike
Display a config item class column when sub grouped
Moderator: crythias
Display a config item class column when sub grouped
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