HTML distorted in answers

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MCCoolMoDAue
Znuny newbie
Posts: 33
Joined: 24 Jan 2017, 11:55
Znuny Version: 5.0.0

HTML distorted in answers

Post by MCCoolMoDAue »

Hello,

we get emails containing HTML, and when we reply from OTRS,
the HTML that is cited is somehow distorted.
It appears it is converted into some text representation.

Is it possible to keep the HTML content in email conversations as HTML?

Hinrich Aue
MCCoolMoDAue
Znuny newbie
Posts: 33
Joined: 24 Jan 2017, 11:55
Znuny Version: 5.0.0

Re: HTML distorted in answers

Post by MCCoolMoDAue »

so far we have not found any solution for this.

every time we answer the HTML tables in the previous email that are cited are somehow converted to a weird text representation
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