OTRS5 export tickets

[rubenzsolt]

Hello, it is possible to export just the tickets from an OTRS system? Because I want to install a new OTRS and define the new system context or correlations but I do not want to lose the old tickets. Or somebody have any another info in this case I will appreciate any new solutions
Thanks in advance,

[alexus]

Hi,
This issue is not so simple and obvious because tickets have a lot of relations with other objects - articles,agents, customers, queues, services, SLA's etc. Another problem can be caused by storing attachments in the file system.
If you have attachments in database, I'd recommend you just to move tickets' and articles' tables into new system.
Another solution is to create migration script.