How to in Admin - Ticket Settings - Ticket Notification Management - Recipients - Setd to create recipient new type ?
I have create "Oher Customer"
How to create recipient new type ?
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alexus
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Re: How to create recipient new type ?
You need custom development
Alexey Yusov
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
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Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Re: How to create recipient new type ?
I have programming skills. I want to try realischovat. Give please link to the documentation, how to add a new type of
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reneeb
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Re: How to create recipient new type ?
You have to change the template and the Perl module. Have a look at the URL. There is an "Action" parameter. This is the name of the Perl module in <OTRS_HOME>/Kernel/Modules/ . There you'll find the name of the template. You may need to change the database as well...
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Free Znuny add ons from the community: http://opar.perl-services.de
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Re: How to create recipient new type ?
Thank you. It's a long way 
I decide to use Generic Agent - Job - Execute Custom Module
I decide to use Generic Agent - Job - Execute Custom Module