Analystics tool/add in

Tiemo · Post by **Tiemo** » 14 Dec 2016, 12:00

I was wondering. Is there a way/add in to see the analystics of the OTRS system? For instance: I open OTRS press a button and then it shows me a few graphs and diagrams with info like: how many tickets made this month, Tickets finished this month, tickets completed in sla time etc etc.

Example pic:
https://gyazo.com/a167b2aba3ac68ed6acc5032a119a94d

Cheers,

Tiemo

Post by **jojo** » 14 Dec 2016, 12:02

Yes, there are reports which also can be shown on the dashboard

Tiemo · Post by **Tiemo** » 14 Dec 2016, 14:25

How does that work?

alexus · Post by **alexus** » 14 Dec 2016, 18:20

We have add-on for dashboard analytics - http://demo.radiantsystem.com

Post by **jojo** » 14 Dec 2016, 20:03

create a statistic (Accumulation) and switch it on to be showed on the dashboard

gecelann · Post by **gecelann** » 13 Feb 2017, 07:43

jojo wrote:create a statistic (Accumulation) and switch it on to be showed on the dashboard

Hi jojo,

Where in sysconfig can enable the statistics on the dashboard??

btw, i'm using otrsv5 sir! Thanks!

Znuny and ((OTRS)) Community Edition

Analystics tool/add in

Analystics tool/add in

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