SolutionDiffInMin

[vinesh]

Hi,

Can anybody help me with calculation of SolutionDiffInMin through SQL?

[emarques]

I would also love to know how to find this information along with SolutionInMin.

I know it's easy to extract it through the interface but I would like to have the same information using MySQL.

Thank you for your help.

[alexus]

There is no way to calculate Escalation times only by SQL request because in this calculation are used Calendars settings from SysConfig.