[SOLVED] OTRS Notifications custom

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klausneil
Znuny superhero
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Joined: 29 May 2012, 22:47
Znuny Version: 6.0.24
Real Name: Klaus Salazar
Location: Perú

[SOLVED] OTRS Notifications custom

Post by klausneil »

Hi please anybody help me i see in my page login of otrs a message that say "Powered by OTRS 5" this appearme in my "notification" and when close a ticket my customers receive this notificacion but in the footer appear "Powered by OTRS 5", anybody tell me how remove this message. Thanks
Last edited by klausneil on 06 Sep 2016, 04:01, edited 1 time in total.
ronaldjerardmedina
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Re: OTRS Notifications custom

Post by ronaldjerardmedina »

Signatures.
OTRS 5.0.3-01 - MySql - SLES -
wurzel
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Re: OTRS Notifications custom

Post by wurzel »

Hi,

it is stored in the template. you can use a security setting in sysconfig (AFAIR Framework::Core) to disable the banners in headers, footers and mails.

Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
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klausneil
Znuny superhero
Posts: 682
Joined: 29 May 2012, 22:47
Znuny Version: 6.0.24
Real Name: Klaus Salazar
Location: Perú

Re: OTRS Notifications custom

Post by klausneil »

Thanks wurzel, your answer work thanks so much
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