Hi there,
What do we think the last version OTRS 5.0.9? Has anyone updated?
Thank you.
OTRS 5.0.9
Moderator: crythias
Re: OTRS 5.0.9
Hi,
running on 5.0.9 since release date.
Cheers
Florian
running on 5.0.9 since release date.
Cheers
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Re: OTRS 5.0.9
Hi,
I only noticed a small bug on /opt/otrs/Kernel/System/Package.pm when I tried to update my ITSM packages.
It triggered an error:
[Sun Apr 17 20:32:00 2016] otrs.Console.pl: Use of uninitialized value $NotUseTag in string eq at /opt/otrs/Kernel/System/Package.pm line 904.
I fixed it replacing the lines around #904 with the following snippet of code:
edit... I forgot I also had to adjust some sysconfig configurations related to the ITSM notifications, as specified here:
viewtopic.php?f=62&t=31678
I only noticed a small bug on /opt/otrs/Kernel/System/Package.pm when I tried to update my ITSM packages.
It triggered an error:
[Sun Apr 17 20:32:00 2016] otrs.Console.pl: Use of uninitialized value $NotUseTag in string eq at /opt/otrs/Kernel/System/Package.pm line 904.
I fixed it replacing the lines around #904 with the following snippet of code:
Code: Select all
...
if ( !$UseInstalled ) {
if (
$Part->{TagType} eq 'End'
&& ( defined $NotUseTag && $Part->{Tag} eq $NotUseTag )
&& ( defined $NotUseTagLevel && $Part->{TagLevel} eq $NotUseTagLevel )
)
{
$UseInstalled = 1;
}
next PARTDB;
...
viewtopic.php?f=62&t=31678
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.