DynamicFieldRemoteDB Constrictions

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atomic
Znuny newbie
Posts: 3
Joined: 27 Mar 2012, 18:32
Znuny Version: 5.0.7

DynamicFieldRemoteDB Constrictions

Post by atomic »

Hi all,
I'm trying to use DynamicFieldRemoteDB connected to Postgres.
I was able to use a constriction object of type Configuration, but I cannot understand how to use constrictions of type Ticket and CustomerUser.
What I'm trying to do is to only show results that has [TableColumn] like CustomerID of the user that is opening the ticket.
Tried [TableColumn]::CustomerUser::CustomerID::0
or some other combination of [TableColumn]::CustomerUser::???:0

but the constriction sent by OTRS to Postgres is always empty.

Can someone provide an example on to use Ticket or CustomerUser constrictions?

Thanks.
Regards.

Antonio
Production: OTRS 5.0.x on Centos 6 with MySQL database.
LAB: OTRS 5.0.x on Centos 7 with MySQL database.
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