Email notification template [Solved]

[spiderpig]

Hi,

just updated my OTRS to 5.0.3, now I would like to edit the style of the email template, add some images and stuff.
any ideas where I can find it?

[wheelshot]

Hi,

Have you tried using the "Source" button in the rich text editor? In V. 4.0.11 its working.

[spiderpig]

Hi,

thank you for the reply, I'm looking to change the header in the automated emails. new ticket, follow-up etc.

any ideas ?

[spiderpig]

the files are located here
/opt/otrs/Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email

[spiderpig]

Is there any way to add a picture within the header black background ?
I have tried to edit the code and input some text and it always appear above the template.

[wheelshot]

Im a bit confused... Your post says that its solved so have you been able to find a solution to your needs or you asking something else? If you found a solution to your needs, it would be cool of you to share how you proceed.

[spiderpig]

the template is located here,
/opt/otrs/Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/Default.tt

I manage to add some logos and text there, and the thread was solved.
But then afterwards I would like to add the logo of the company in top of the header, in the black area. (see picture)

[ruzzetto]

how did you change the text? In the Default.tt it's possibile to manage color and type/size. I want to change Data.Subject in order to print only ticket name