port 80 is already is use error in otrs

Moderator: crythias

Post Reply
kalyana1315
Znuny expert
Posts: 171
Joined: 24 Apr 2013, 12:29
Znuny Version: OTRS3.3
Real Name: kalyanachakravarthy M P
Company: TATA Technologies
Location: Pune,India
Contact:

port 80 is already is use error in otrs

Post by kalyana1315 »

Hello,

we are OTRS installing time facing problem .
port80.JPG
You do not have the required permissions to view the files attached to this post.
crythias
Moderator
Posts: 10169
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: port 80 is already is use error in otrs

Post by crythias »

It means what it says on the box. Check for competing web servers: IIS, Skype, etc. or change ports.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
kalyana1315
Znuny expert
Posts: 171
Joined: 24 Apr 2013, 12:29
Znuny Version: OTRS3.3
Real Name: kalyanachakravarthy M P
Company: TATA Technologies
Location: Pune,India
Contact:

Re: port 80 is already is use error in otrs

Post by kalyana1315 »

crythias wrote:It means what it says on the box. Check for competing web servers: IIS, Skype, etc. or change ports.

web servers we checked skype
Skype.JPG
IIS also check no application used 80 or 443. but still facing problem
You do not have the required permissions to view the files attached to this post.
crythias
Moderator
Posts: 10169
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: port 80 is already is use error in otrs

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
crythias
Moderator
Posts: 10169
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: port 80 is already is use error in otrs

Post by crythias »

Also, the fact that you showed me Skype ...
netstat -abn
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
kalyana1315
Znuny expert
Posts: 171
Joined: 24 Apr 2013, 12:29
Znuny Version: OTRS3.3
Real Name: kalyanachakravarthy M P
Company: TATA Technologies
Location: Pune,India
Contact:

Re: port 80 is already is use error in otrs

Post by kalyana1315 »

crythias wrote:Also, the fact that you showed me Skype ...
netstat -abn

Thank you crythias ,
:) :)

Skype
Irritatingly, Skype can switch to port 80. To disable it, select Tools > Options > Advanced > Connection then uncheck “Use port 80 and 443 as alternatives for incoming connections”.

What’s Using Port 80?

Further detective work is necessary if IIS, SSRS and Skype are not to blame. Enter the following on the command line:

netstat -ao
The active TCP addresses and ports will be listed — locate the line with local address “0.0.0.0:80″ and note the PID value.

Now right-click the task bar and select Start Task Manager. Navigate to the Processes tab and, if necessary, click View > Select Columns… to ensure “PID (Process Identifier)” is checked. You can now locate the PID you noted above. The description and properties should help you determine which application is using the port.

The Task Manager allows you to kill the process, but be a little wary about doing that — especially if it’s “NT Kernel & System”.
Post Reply