Limit number of tickets

[RaphaelPinheiro]

Hi all,

I would like to know if is there a maximum number of tickets that OTRS stores. At my Status View, on closed tickets, it's showing 10000 in red. I have just expanded my HD space, but it is still showing my closed tickets that way.

PS.: I have 20Gb of free space on my data disk.


Thank you so much!
Raphael Pinheiro

[jojo]

no there is no maximum number.

the status view is limited as it makes no sense to show millions of closed tickets. You can still find old tickets via search

[RaphaelPinheiro]

All right!!

Thank you very much jojo!
Should I put "SOLVED" on Topic title?

[CesarRomario]

Hi, I would like to know if there is a Limit number of tickets in the database,
I found info that sais the limit its 50K or 60K its true??
Thak You.

[jojo]

there is no limit. the number you found is a suggestion to switch to aa different indexing when you reacht a certain number

[CesarRomario]

Hey jojo thanks for the info, So I can be sure that I could have 100k tickets, and all of them would be on my database??

Sorry for ask, I just wanna be sure XD.

Thank You.

[reneeb]

Yes, you can...

[alexus]

Hey jojo thanks for the info, So I can be sure that I could have 100k tickets, and all of them would be on my database??

Sorry for ask, I just wanna be sure XD.

Thank You.

We have a customers with more then 1 000 000 tickets. And it works

[CesarRomario]

Hi Alexus. Thanks for the info.

I feel better with that. XD

Thank You all for the help.