IncidentState in a CI

Moderator: crythias

Post Reply
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

IncidentState in a CI

Post by yacine12 »

Hi,
When a CI is incidented ,what's that mean in OTRS ,what can we do with this CI,it's the same use of an operational CI?
Best Regards,
Yacine
Best Regards,
Yacine BELGHARD
Software Ingineer
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: IncidentState in a CI

Post by jojo »

it shows a red signal and linked objects will also be in an incident or warning state (if linked via depend on)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Re: IncidentState in a CI

Post by yacine12 »

ok thank's but i can link a CI with depend on with another CI although it is incidented or on warning ?
Best Regards,
Yacine BELGHARD
Software Ingineer
Post Reply