Hi,
When a CI is incidented ,what's that mean in OTRS ,what can we do with this CI,it's the same use of an operational CI?
Best Regards,
Yacine
IncidentState in a CI
Moderator: crythias
-
- Znuny newbie
- Posts: 78
- Joined: 18 Apr 2012, 19:20
- Znuny Version: 3.2.1
- Company: Méditel
- Location: Morroco
IncidentState in a CI
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer
Re: IncidentState in a CI
it shows a red signal and linked objects will also be in an incident or warning state (if linked via depend on)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 78
- Joined: 18 Apr 2012, 19:20
- Znuny Version: 3.2.1
- Company: Méditel
- Location: Morroco
Re: IncidentState in a CI
ok thank's but i can link a CI with depend on with another CI although it is incidented or on warning ?
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer