Any idea why fetch isnt working ?

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waelkd
Znuny newbie
Posts: 62
Joined: 18 May 2012, 11:53
Znuny Version: 3.1.5

Any idea why fetch isnt working ?

Post by waelkd »

So i changed the crown to 1 min, but when i click fetch email ,it keeps loading and loading then it times out
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Any idea why fetch isnt working ?

Post by Wolfgangf »

after a quick look into the crystal ball and consulting the oracle of delphi, there are still some questions left:

- what says the log
- otrs box able to connect to mailserver
- did you try manually
- ...
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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