Hi Guys,
I want to add another type of link betwwen CIs as depend on or requierd to
Can i add it in sysConf,if yes how ?
Best Regards,
Yacine
Add a link between CIs
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Add a link between CIs
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer
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- Znuny superhero
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Re: Add a link between CIs
Good evening!
Try to see in SysConfig in Framework -> Core::LinkObject and activate type of link you need. Sports awaits.
Try to see in SysConfig in Framework -> Core::LinkObject and activate type of link you need. Sports awaits.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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- Znuny newbie
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Re: Add a link between CIs
Hi my friend ,
Thank you,
I' tried before but it desn't work ,i think i can just modifie its name,but to add another in ObjectLink i can't add it ,
can you explain please on giving me a example,I'm so sorry my friend
Best Regards,
Yacine
Thank you,
I' tried before but it desn't work ,i think i can just modifie its name,but to add another in ObjectLink i can't add it ,
can you explain please on giving me a example,I'm so sorry my friend
Best Regards,
Yacine
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer
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- Znuny superhero
- Posts: 631
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: Add a link between CIs
Hi!
I can't adding anything to standard link types. There all I need and more then I need.
Below my config for link objects Unfortunatly my sreenshot maker FireShot for Firefox can't make shots of dropdown lists
I only translate types on Russian by ru_custom.pm
I can't adding anything to standard link types. There all I need and more then I need.
Below my config for link objects Unfortunatly my sreenshot maker FireShot for Firefox can't make shots of dropdown lists
I only translate types on Russian by ru_custom.pm
You do not have the required permissions to view the files attached to this post.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
- Znuny newbie
- Posts: 78
- Joined: 18 Apr 2012, 19:20
- Znuny Version: 3.2.1
- Company: Méditel
- Location: Morroco
Re: Add a link between CIs
Thank You
I have tried that, but i need to add a link betwwen CIs,it's not enough for me.
So you don't have any idea about adding a link .
Anyway Thank you for your help
Best Regards,
Yacine
I have tried that, but i need to add a link betwwen CIs,it's not enough for me.
So you don't have any idea about adding a link .
Anyway Thank you for your help
Best Regards,
Yacine
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer
-
- Znuny superhero
- Posts: 631
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: Add a link between CIs
Hi!
There 5 types of links for CI's - in LinkObject::PossibleLink###3200-3204 - AlternativeTo, ConnectedTo, DependsOn, Includes and RelevantTo is it not enough for you?
Sorry, I don't know how to add more link types.
In some posts I have seen about addition to some xml file that describe parameters in SysConfig. It used in development of new modules for OTRS to configure new attributes. Try to see in Development manual about it.
There 5 types of links for CI's - in LinkObject::PossibleLink###3200-3204 - AlternativeTo, ConnectedTo, DependsOn, Includes and RelevantTo is it not enough for you?
Sorry, I don't know how to add more link types.
In some posts I have seen about addition to some xml file that describe parameters in SysConfig. It used in development of new modules for OTRS to configure new attributes. Try to see in Development manual about it.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
- Znuny newbie
- Posts: 78
- Joined: 18 Apr 2012, 19:20
- Znuny Version: 3.2.1
- Company: Méditel
- Location: Morroco
Re: Add a link between CIs
Hi,
Sorry it's not enough ,i must add other type
Thank you my friend,
Sorry it's not enough ,i must add other type
Thank you my friend,
Best Regards,
Yacine BELGHARD
Software Ingineer
Yacine BELGHARD
Software Ingineer