rpport_model

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taji89
Znuny newbie
Posts: 49
Joined: 16 Mar 2012, 12:45
Znuny Version: OTRSITSM

rpport_model

Post by taji89 »

hi
i dont knew how to calculate time of ticket using otrs repport also i cant generate graphique -lignes ,finally im looking for model of report :(

plz help :( :(
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: rpport_model

Post by jojo »

use CSV export in OTRS and Excel to compute values and generate charts
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