Add an item to Status view description

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kajeflento
Znuny newbie
Posts: 37
Joined: 19 Sep 2011, 10:09
Znuny Version: 3.0
Real Name: Kwizera Jean Florent
Company: MINECOFIN

Add an item to Status view description

Post by kajeflento »

Dears,

I thank you all for your support and help,
I'm using OTRS in my daily activity and with this i've found that it would be better if i have onother additional culomn on the status view interface which will show me the number issues escalated to another lever of support, because i use OTRS in first level support. So I would humbly like to ask you if someone can help me, by indacating the way i can use to add that column.
The attached file, shows where i want to add that column.

Thank a lot for your attention and helpful spirit.
I'm waiting for your welcome reactions.
With regards;
kajeflento
Znuny newbie
Posts: 37
Joined: 19 Sep 2011, 10:09
Znuny Version: 3.0
Real Name: Kwizera Jean Florent
Company: MINECOFIN

Re: Add an item to Status view description

Post by kajeflento »

Here is the attachment showing the way i want it to be with your help!

Thank you a lot
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