We've upgraded to the 3.1.1 platform and we've started using the DynamicField feature. All's well, everyone's happy
.Now, here's my problem: let's say that I have two queues (Queue1 and Queue2) and I have enabled in the TicketSearch all the dynamic fields specific for both of them. Let's say that Queue1 has the following dynamic fields: Queue1Field1 and Queue1Field2 and Queue2 has a dynamic field called Queue2Field1. Is there a way so that when I use the CSV export for Queue1, besides the predefined data that OTRS exports, only the Queue1Field1 and Queue1Field2 dynamic fields will get exported, without the Queue2Field1, that's specific for Queue2?
I really hope there is a way...
Thank you in advance for your responses.