see tickets
Moderator: crythias
-
branoma
- Znuny newbie
- Posts: 19
- Joined: 18 Jan 2012, 21:27
- Znuny Version: 3.0.11
- Real Name: BM
- Company: SLK Piestany
see tickets
I want to have one agent only with right see ticket in queue. I set up for him right "read" for queue but after log on to the system he cannot see any tickets on dashboard. What is wrong? when I change rights to read/write he can see tickets but it is not suitable scenario for us to have this agent with full right over the queue