Agents emails in from, cc and bcc field (AgenTicketEmail)

majo053 · Post by **majo053** » 18 Feb 2012, 23:17

Hi all! I need to autocomplete agents emails (not only customers emails) in AgentTicketEmail and AgentTicketPhone in from, cc, bcc field. Is there any way to do please?

Thanks

Post by **jojo** » 20 Feb 2012, 18:30

no. Agents should not receive diect emails, only notes

majo053 · Post by **majo053** » 20 Feb 2012, 21:58

There is no way to do this?

Post by **jojo** » 20 Feb 2012, 22:38

this would require some development

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Agents emails in from, cc and bcc field (AgenTicketEmail)

Agents emails in from, cc and bcc field (AgenTicketEmail)

Re: Agents emails in from, cc and bcc field (AgenTicketEmail

Re: Agents emails in from, cc and bcc field (AgenTicketEmail

Re: Agents emails in from, cc and bcc field (AgenTicketEmail