search articel
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search articel
how can I add another attribute to search parameters. I want to search tickets by "TicketFreeText16" field and dont know how to add this attribute to list of attributes in search
Re: search articel
Go to Sysconfig
Ticktet
Frontent::Agent::Ticket:.ViewSearch
Ticktet
Frontent::Agent::Ticket:.ViewSearch
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com