Ticket Owner in statistics

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majo053
Znuny newbie
Posts: 52
Joined: 08 Nov 2011, 17:28
Znuny Version: 4.0.5

Ticket Owner in statistics

Post by majo053 »

Hi all, why in statistics is not an option chosen owner of ticket? I can't see this option!

How to add this option to pm file?
Thanks.
OTRS and ITSM 4.0.6 (production), MariaDB Ver 15.1 Distrib 5.5.40-MariaDB, CentOS 7.0.1406 (Core)
branoma
Znuny newbie
Posts: 19
Joined: 18 Jan 2012, 21:27
Znuny Version: 3.0.11
Real Name: BM
Company: SLK Piestany

Re: Ticket Owner in statistics

Post by branoma »

SysConfig in Framework -> Frontend::Agent::Stats -->Stats::UseAgentElementInStats -->Yes
majo053
Znuny newbie
Posts: 52
Joined: 08 Nov 2011, 17:28
Znuny Version: 4.0.5

Re: Ticket Owner in statistics

Post by majo053 »

Many thanks!
OTRS and ITSM 4.0.6 (production), MariaDB Ver 15.1 Distrib 5.5.40-MariaDB, CentOS 7.0.1406 (Core)
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