Hi. We hit a problem today where Customer A had a ticket and it was merged to a ticket associated with Customer B. Since the new parent ticket was Customer B's, Cust A can no longer view it to see what the status is.
Is there a way to associate multiple customers to a ticket?
Ticket rights and merging
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knischan
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Ticket rights and merging
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crythias
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Re: Ticket rights and merging
No. But you can link them.
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